When a business outgrows the one person who is good with computers, IT stops being a side job. An outsourced IT department from DegTech gives you a whole team for your everyday IT support, security and planning, without the cost and risk of hiring and managing one in-house.
What you get
- A helpdesk your staff can call or email when something goes wrong.
- Proactive monitoring that catches problems before they stop your team.
- Remote and onsite support when you need someone in the room.
- Cybersecurity with 24/7 monitoring. See our managed security.
- Microsoft 365 and cloud set up and looked after. See cloud solutions.
- Backup and disaster recovery so you can get back up quickly. See disaster recovery.
In-house or outsourced?
- Coverage: one in-house person is away sometimes. A team is always there.
- Skills: one person rarely covers support, security, cloud and phones. A team can.
- Cost: a salary, training and tools add up. Outsourcing gives you a team for a predictable monthly arrangement we agree with you.
How to get started
- We schedule a call at a time that suits you.
- We run a discovery meeting to understand your people, systems and priorities.
- We prepare a proposal that explains exactly what is covered.
Read more about our managed IT services.
Frequently asked questions
What is an outsourced IT department?
It is an external team that looks after your IT the way an in-house department would: support, monitoring, security and planning.
Can you work alongside our existing IT person?
Yes. Many businesses keep a person in-house and use us for extra skills, after-hours cover and security.
When does outsourcing make sense?
Usually when IT problems start taking up real time, when security risks are growing, or when you want more than one person covering your systems.
Talk to us
Call us on 03 8764 3944, book a free consultation or send us a message.