What are Managed IT Services, and how can they help my business in Melbourne?
Managed IT Services provide proactive IT support for businesses, ensuring that your systems remain secure, efficient, and operational 24/7. Instead of waiting for IT issues to happen, we monitor, manage, and prevent problems before they affect your business. At DegTech, we offer customized solutions for businesses in Melbourne and the Western Suburbs, helping you save time, reduce downtime, and boost productivity.
Why should I choose DegTech as my IT support provider in the western suburbs of Melbourne?
DegTech stands out because we offer:
✅ Fixed Fee IT Support Agreements – No surprises, just reliable service.
✅ 24/7 IT Monitoring & Cybersecurity Protection – We keep your business safe.
✅ Local Support in Melbourne & Western Suburbs – We understand your needs.
✅ A Team, Not Just One Technician – More expertise, faster resolutions.
Our goal is to keep your IT infrastructure secure and running smoothly so you can focus on growing your business.
What industries does DegTech provide IT support for?
We provide tailored IT solutions for various industries, including:
- Hardware Stores (e.g., Mitre 10, CRT)
- NDIS Providers & Healthcare
- Mortgage Brokers & Finance Companies
- Law Firms & Accountants
- Design & Marketing Agencies
- Retail & E-Commerce
How does your Fixed Fee IT Remote Support Agreement work?
Our Fixed Fee IT Support Plan provides unlimited remote support, proactive monitoring, and regular maintenance for a simple, predictable monthly fee. You get a team of IT professionals, not just one technician, ensuring faster response times and better service for your business.
Cybersecurity & IT Support
What cybersecurity solutions does DegTech offer to businesses in Melbourne?
We offer comprehensive cybersecurity solutions, including:
🔹 24/7 Threat Monitoring – Detect and stop cyber threats before they cause harm.
🔹 Endpoint Detection & Response (EDR) – Advanced protection for all devices.
🔹 Managed Detection & Response (MDR) – Proactive cybersecurity services.
🔹 Data Backup & Disaster Recovery (BDR) – Protect your critical business data.
🔹 Security Awareness Training – Educate your team on cybersecurity best practices.
How can I protect my business from cyber threats and data breaches?
To protect your business, we recommend:
✔ Strong Passwords & Multi-Factor Authentication (MFA)
✔ Regular Security Audits & Risk Assessments
✔ Automated Backups & Disaster Recovery Planning
✔ 24/7 Cybersecurity Monitoring & Threat Detection
✔ Employee Cybersecurity Training
At DegTech, we implement these security measures to ensure your business is protected against cyber threats.
What’s included in your Backup and Disaster Recovery (BDR) solutions?
Our Backup and Disaster Recovery (BDR) solutions include:
✔ Automated Cloud & On-Premise Backups
✔ Fast Data Recovery in Case of Cyberattacks, Fire, or Hardware Failure
✔ Ransomware Protection with Secure Rollback Features
✔ Business Continuity Planning to Keep Your Operations Running
Whether your business is small or large, we ensure that your data is safe, secure, and quickly recoverable.
Does DegTech offer 24/7 monitoring and remote IT support?
Yes! We provide 24/7 IT support and real-time monitoring, ensuring that your systems remain operational day and night. Our proactive approach prevents downtime, improves efficiency, and keeps your business running smoothly.