Who we look after

Seven sweet spots. Tap one to see why they need us, what they say out loud, and who else knows them.

What to listen for

Referrals hide inside complaints. Read the phrase, guess why it matters, then reveal.

How to introduce Mark

Fill in the blanks. The script writes itself — copy it into a text or say it on the phone.

• Tell them Mark will call — don't just hand over a number and hope.
• Ask permission first: “Mind if I pass your details on?”
• Then text Mark with their name, number and what you heard.

Quick quiz

Six real-world moments. Referral or not?

Who do you know?

Now the good bit. Jot down anyone who comes to mind — saved on this device, and one tap copies the list for Mark.